FUNCTIONALITIES VORTEX PM
WORK ORDER MANAGEMENT
Customer call concerning a technical problem
Work order assignment to a technician based on:
-Avaliability
-Skills
-Area
Work orders management by the dispatcher
Technician's Mobile Application on the field
Back Office live update about the workorder result
BENEFITS OF VORTEX
1
PRODUCTIVITY INCREASE
2
OPTIMUM CUSTOMER SERVICE
3
ERROR MINIMIZATION
4
LIVE STATISTICS
5
TECHNICIANS ASSESSMENT
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