INTERFACE - VORTEX

FSM

CRM

CMMS

CRM INTERFACE

DESKTOP APPLICATION

MOBILE APPLICATION

USER DASHBOARD CONFIGURATION

Display in one screen of all necessary information required by each user

CUSTOMER TAB SCREEN

Display of customer tab

CUSTOMER ACTION SCREEN

Display of all customer actions colour-coded according to the action’s status, including all the necessary fields such as action type, date and time, user, feedback, etc.

MEETINGS SCREEN

Display of all customer meetings colour-coded according to the meeting’s status, including all the necessary fields such as meeting type, date and time, user, feedback, etc.

QUOTES SCREEN

Display of all customer quotes, colour-coded according to the quote's status, including all the necessary fields such as meeting type, quote value, date and time of creation, probable acceptance date, warehouse items & quote services, feedback, etc.

ACTION CREATION SCREEN

Creation of a new action by the user such as incoming/outgoing call, pending issue, with the option to add comments and the customer involved in the action, to assign it to another user and to create a follow-up activity

MEETING CREATION SCREEN

Creation of a new meeting by the user, with the date and time, the customer, the contact involved in the meeting and the participants, including the option add comments and create a follow-up activity

QUOTE CREATION SCREEN

Creation of a new quote by the user, with a probable date of acceptance, the customer and the contact to whom the quote is addressed, the warehouse items & the quote's services along with the quantities and values, the quote's total value, including the option to add comments and create a follow-up activity

CRM CALENDAR

Daily/weekly/monthly calendar for each user with a colour-coded display of the meeting’s status

UNDER DEVELOPMENT

Customer Reviews

Anthi Iliopoulou

General Manager - ALTER EGO S.A.

VORTEX SOFTWARE is a powerful tool that facilitates with the most effective way our company's day-to-day operations and enables the provision of high-quality services to our customers.
Monitoring the daily and periodic tasks of our frontline staff is immediate and efficient.

Kostas Foteinopoulos

Technical Director - BYTE SA

VORTEX SOFTWARE serves as the operations centre for the day-to-day running of our Back Office. It has enabled us to increase the performance of our Technical Department and to gain time on communications which are now carried out automatically

Nick Spanos

NIPPON SA - GREE AIRCONDITIONING

We installed VORTEX SOFTWARE in September 2018 and since then we have strengthened our image in the eyes of our customers while increasing the performance of our Back Office exponentially.

Nick Kalafatis

CEO - CUBITECH S.A.

We are very satisfied with our collaboration with VORTEX SOFTWARE. These professionals are right behind us at every step of the way.

Michael Theofanopoulos

CEO - MAINTECH

Thanks to VORTEX SOFTWARE we have gained new customers and enhanced our image with existing ones. It gives us a clear picture of our communication with each and every client, it allows us to keep track of every project and quote, as well as to identify new opportunities both for us and for our customers

Dimitris Dafnis

CEO - COSMOS BUSINESS SYSTEMS SA

VORTEX SOFTWARE has allowed us to significantly enhance our image with customers by enabling the automatic and electronic delivery of the Technician Visit Form which includes all the actions taken, the pictures of the machines, the services delivered as well as a signature indicating that the job has been completed successfully.

George Makris

KARCHER

Markos Markopoulos

CEO - NOBACCO S.A.

We have been working with VORTEX SOFTWARE for several years now and we are completely satisfied. I highly recommend it for any business that wishes to achieve organisational coherence and ensure the computerisation of processes.

Tamani Arts Offices Tower, Office# 1923, Business Bay
Dubai-UAE
P.O. Box 24051
T +971 4 554 5149

www.danaos-vortex.ae

www.danaos-vortex.ae